Managers as coaches

Managers as Coaches 2016

A workshop with Aly McNicoll

27 June 2016, Hawke's Bay
28 June 2016, Wellington
1 July 2016, Auckland
5 July 2016, Hamilton

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Managers as Coaches 2016

A workshop with Aly McNicoll


Managers as Coaches Plus Managing Difficult Personalities & Toxic Behaviours at Work

This practical workshop provides leaders and managers with the tools and skills they need to adopt a coaching mindset and develop people and performance through one-to-one coaching. It will help them avoid the common pitfalls when coaching, and offers simple tools that enable them to take a coaching approach to the wide range of conversations they have in the course of their day, week or year. It also provides strategies for dealing with the 5%ers: those difficult personalities who cause 95% of the problems.

Content includes:

The Coaching Mindset

  • Coaching leadership and creating cultures of accountability

Coaching Conversations

  • Coaching defined
  • How to avoid the 8 common pitfalls when coaching
  • A 4 step tool for coaching conversations
  • Listening for the heart of the matter
  • Questions not answers
  • The power of positive feedback
  • Dealing with difficult personalities
  • Managing toxic behaviours at work

Dealing with Performance Gaps

  • Performance gaps and what to do about them
  • Tools for feedback conversations
  • A 5 step tool for performance improvement conversations
  • Dealing with difficult personalities, situations or conversations

Who should attend

If you supervise or manage a team you will find this workshop helpful in empowering you to learn to succeed.

Aly McNicoll


Aly McNicoll

Be inspired by Aly McNicoll

Aly McNicoll is a Director of the NZ Coaching & Mentoring Centre and has been involved with coaching, mentoring and leadership in New Zealand and Australia for the last 12 years. She has refined techniques for both introducing coaching as a skill set and promoting learning as a way of being in teams and organisations.

Aly is a regular presenter at international conferences (American Society for Training & Development Conference, European Mentoring & Coaching Council Conference) where her specialist skills in peer learning techniques have led to her spending increasing proportions of her time working with clients in Australia, the UK and the USA.

Prior to her corporate training role, Aly has led leadership and management programmes at Unitec Institute of Technology where she is a senior lecturer on the Graduate Diploma in Not-for-Profit Management.

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